Frequently Asked Questions
Everything you need to know about your Ayllón shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return your items within 30 days of receipt. Products must be in original condition with tags attached to be eligible for a full refund.
How can I find my correct size?
Each product page features a detailed 'Size Guide.' We recommend measuring yourself and comparing it to our chart to ensure the perfect Ayllón fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Ayllón products sustainably made?
Quality and ethics are at our core. We partner with certified manufacturers to ensure fair labor practices and utilize high-quality materials designed for longevity.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.